You may write us a letter stating the reason for your dispute, details of what transpired between you and the merchant, date(s) and signed by the account holder. You may also visit one of our branches to complete a Dispute Certification.
What forms do I need to fill out to dispute a transaction on my account?
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LBS Financial Holiday Closures
LBS Financial Holiday Closures
| Date | Holiday |
| January 1, 2025 | New Year's Day |
| January 20, 2025 | Martin Luther King, Jr.'s Day |
| February 17, 2025 | President's Day |
| May 26, 2025 | Memorial Day |
| June 19, 2025 | Juneteenth |
| July 4, 2025 | Independence Day |
| September 1, 2025 | Labor Day |
| October 13, 2025 | Columbus Day/Indigenous Peoples' Day |
| November 11, 2025 | Veterans Day |
| November 27, 2025 | Thanksgiving Day |
| December 24, 2025 | Christmas Eve |
| December 25, 2025 | Christmas Day |
About Biometric Login
Biometric Log In allows you to log in to Online Banking using your mobile device’s biometrics (facial recognition, fingerprint, etc.) instead of a password. You will need to have the latest LBS Financial app installed with biometrics enabled on the “Login Biometrics” page within the app. A notification will be sent to your mobile device and once verified, you will be logged in to Online Banking!