LBS Financial Credit Union understands it’s crucial to help protect you from account takeover fraud. That’s why we are introducing a new ID proofing measure for in-person visits to our Shared Branch locations. This new fraud prevention measure allows us to make certain it is YOU trying to access your account, not an imposter.
Introducing IDCheck
Effective May 1, 2025: If you visit a Shared Branch location, a teller can now identify and authenticate our Members with out-of-state IDs in the branch through a QR code and one-time passcode with multi-factor authentication verification.
This additional layer of authentication will be used for withdrawals (cash or check) where out-of-state IDs are presented. The one-time password is only required for withdrawals (cash or check) where out-of-state IDs are presented. However, Credit Unions can utilize for additional transactions at their discretion, so keep that in mind if you’re utilizing an institution besides LBS Financial.
How it Works:
- Scan the QR code located in the branch or visit verify.coop.org.
- Select your credit union’s name from a drop-down list.
- Enter your member number and the last four digits of your social security number.
- Upload a photo of your ID.
- Take a selfie (Tip: Save your validation for an even quicker experience next time!)
- Show your one-time passcode to the teller (passcode is valid for 20 minutes).
Have Questions?
If you have any questions, we’re here for you. Please contact us at 800.527.3328 or send an email to info@lbsfcu.org
