Phone Banking (HomeTeller)
- Current savings and certificate rates
- Current loan rates
- Special offers
- Call us 24/7 at 800.527.3328 and press 2 on your touchtone phone
- Transfer funds
- Review account balances
- Make loan payments and withdrawals by check
- Determine if checks have cleared
- Call us 24/7 at 800.527.3328, press 1
HomeTeller Quick Tips
- Dial: 800.527.3328. When your call is answered by our automated attendant, press 1 and you'll be connected to HomeTeller.
- Voice Prompt says: Please say or enter your account number.
- You enter or say: Your account number
- Voice Prompt says: What is your PIN?
- You enter or say: Personal Identification Number (PIN).
**After entering your PIN, you may enter a transaction code or listen to the main menu prompts for available transactions.
Note: For security, don't share your PIN number. HomeTeller is not available for use for a short time at each month-end for Credit Union processing.
HomeTeller Quick Tips
- Whenever you enter a monetary amount, the decimal point is replaced by an asterisk * — so, $25.00 becomes 25*00 when using HomeTeller.
- When you want to end your call, just enter *# or say "goodbye" and wait for HomeTeller to assign your call a confirmation number. Be sure to record your confirmation number and refer to it if you have any questions concerning that call. You can change your Personal Identification Number for HomeTeller easily by entering the Transaction Code "PIN" or saying "Change PIN" and entering or saying a new PIN number when prompted.
- While on the line with HomeTeller, it is simple to change to another Credit Union Account Number (Transaction Code RAN or say "Re-enter Account Number"). If you have multiple Credit Union Accounts, be sure to sign up for HomeTeller Service for each account.
Suffix (Sub-Share) Guide
- 0 - Regular Shares
- 1 - Holiday Club
- 2 - Vacation Club
- 3 - Special Savings
- 4 - Special Savings
- 5 - IRA Savings
- 6 - Money Market
- 7 - Escrow/Impound
- 8 - Checking
- 9 - Checking
Open-end Loan Suffixes
- 92 - LBS Financial Classic Visa
- 94 - LBS Financial Classic Visa
- 95 - LBS Financial Gold Visa
- 98 - Primo Home Equity Line of Credit
- 99 - Primo Home Equity Line of Credit
Having Trouble with HomeTeller?