Dear Valued Members,
As we have communicated in previous COVID-19 updates, your Credit Union is working hard to maintain consistent services for our Members during this challenging time. Unfortunately, today we learned that an individual that was inside of our Cerritos branch at 11239 183rd St on Monday July 20, 2020 tested positive for COVID-19.
For the safety of our Members and employees, the Cerritos branch will be closed beginning on Monday, July 27, 2020 until further notice so we can complete a deep clean of the branch. The deep clean involves fully sanitizing every surface in the branch. Once this is completed and we are assured to have a team of healthy employees ready to reopen the branch, we will send an additional notification about our reopening. Five of our other branches remain open for full service branch transactions including our Bixby Knolls/Long Beach, East Long Beach, Los Altos/Long Beach, Lakewood, and Newport Beach locations.
If you visited this location within the last week and are experiencing COVID-19 symptoms, please consult with your health care professional. If we receive further information about additional confirmed cases from Cerritos or our other branches, we will let you know.
Please continue to practice social distancing and wear a face covering in public to help flatten the curve of this virus. If you are able to use our digital services and online applications in lieu of visiting our branches, we do appreciate you making this effort for all of us. We will keep you informed of any other changes to our services as they occur.
As a reminder, LBS Financial is continuing to work with our Members experiencing financial hardship due to COVID-19. We are here for you if you are having difficulty paying your home or consumer loan with us, so please call us at 800.527.3328 if you need information on ways to defer your payments temporarily without impacting your credit.
Thanks for your Membership and your understanding.
Stay safe and healthy,
Jeffrey A Napper
President & CEO