FAQs - Accessing Your Account

What are the hours and addresses for your branches?

Click here for our branch hours and locations.

What is a CO-OP® ATM?

Credit unions are so unique that they work together to provide access to nearly 30,000 no surcharge CO-OP ATMs, including 9,000 deposit-taking and thousands of Walgreens, Costco and 7-Eleven locations throughout the U.S. and Canada. A CO-OP ATM is like an extension of LBS Financial Credit Union, providing you with easy access to your account without surcharges or fees.

What is a CO-OP Shared Branch?

Credit unions work together to provide access to more than 5,000 branches across the United States and Internationally. If an LBS Financial branch is not in your area, feel free to visit a Shared Branch to perform your routine transactions.

How can I find a Shared Branch in another state?

Click here to visit the CO-OP website and enter your zip code to find the closest Shared Branch.

I belong to another credit union and would like to know which branches I can conduct transactions at?

You may visit our Bixby Knolls, East Long Beach or Newport Mesa branch to conduct routine transactions through the CO-OP Shared Branch network.

Are there limitations when using a Shared Branch?

There are some limitations to services. Click here for more information.

I want to check my account balance but I can’t visit any of your branches and I don’t have access to a computer. What do I do?

You may perform transactions 24 hours a day, 7 days week by using our automated phone banking, HomeTeller or you may speak to one of our representatives during normal business hours.

Can I send deposits or loan payments by mail?

Yes. Please mail your deposit or loan payments to:
LBS Financial Credit Union
Attention: Central Mail Processing
P.O. Box 4860
Long Beach CA 90804