LBS Financial Credit Union is committed to ensure the confidentiality of your online transactions. Our online account access products incorporate designed-in security features for safeguarding your accounts and the information you transmit to us during a CU OnLine session.
ABOUT SSL CERTIFICATES
For your protection, we use 128-bit Secured Socket Layer (SSL) strong encryption during your online sessions. Encryption is a sophisticated way of scrambling all information transmitted online before it leaves your computer, so that all information, including passwords and online bill payments are completely unreadable by unauthorized third parties. No transactional information will be transmitted without first being encrypted.
We require that your web browser support 128-bit encryption because it is more effective than 40-bit encryption. While 40-bit encryption might be fine for low risk transactions, it is not adequate for protecting financial transactions.
When you supply data via the Internet, it is encrypted before it travels. We decode and process the data at our end. When we provide data to you, it is encrypted at our end, and sent to you. When you receive it, your browser decodes the information and displays it to you.
You can ensure that your online information is encrypted in Netscape if the small key or lock at the bottom left-hand corner of your screen is unbroken. For Microsoft browsers, a lock appears on the bottom right of your screen during an encrypted session and/or the address is listed as https://.
To further safeguard your account information against unauthorized access, the software employs a double authentication scheme. It prevents an unauthorized user from accidentally or deliberately determining your session ID while you are online and executing transactions against your account.
The following are minimum supported versions. Microsoft Internet Explorer 9 and 10; FireFox 10; Google Chrome 21; Opera 12 and Safari 5.
Recommended Monitor Resolutions
- 1024 x 768
- 1280 x 800
- 1280 x 1024
- 1680 x 1050
When you enroll you are provided with a User ID and your initial online password. You can change your password as often as you like when you login for a session. However, your 7 previous passwords cannot be reused and no password can be reused within 365 days. The first time you login, you will be required to change your password. For subsequent logins, you will need to enter your User ID and password to enter CU OnLine. Passwords must be between 8 and 20 characters and combine at least 3 of the following character types:.1) lower case letters, 2) uppercase letters, 3) numbers, 4) special characters ('! # $ * ? @ . - _' ;) Click here for details on developing a strong password.
Timed Log Out
If you forget to log out, we do it for you by terminating your banking session after a certain length of time. You can set this time to be 5, 10, 15 or 20 minutes. You will be required to login again to begin another session. This built-in safeguard protects your account information from unauthorized access in the event you are called away from your computer during an online session, or forget to log out at the conclusion of your session.
Each of the foregoing security features is designed to protect confidentiality of your online transactions and account information. You are also responsible for adhering to the following secure practices.
NEVER reveal your login ID or password to anyone.
NEVER leave your computer unattended during a session. When you are finished with a session, be sure to LOG OUT (click exit) before visiting other websites. If you cannot close the browser after your banking session, be sure to delete the temporary files stored by the browser on your local hard drive. Consult your browser Help on how to do this. Report known instances of unauthorized account access to within the required timeframe.
NEVER use email to transmit any personal, business, financial or account information. Messages sent in this manner are not encrypted. Use the encryption features of your browser. You may be required to upgrade your browser to 128-bit encryption. If you have any questions regarding the security of your online transactions, please call us at 562.598.9007, 714.893.5111 or 800.527.3328.
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