LBS Financial Credit Union Security

SECURITY STATEMENT

LBS Financial Credit Union is committed to ensure the confidentiality of your online transactions. Our online account access products incorporate designed-in security features for safeguarding your accounts and the information you transmit to us during a CU OnLine session.

SECURITY FEATURES

Data Encryption

For your protection, we use 128-bit Secured Socket Layer (SSL) strong encryption during your online sessions. Encryption is a sophisticated way of scrambling all information transmitted online before it leaves your computer, so that all information, including passwords and online bill payments are completely unreadable by unauthorized third parties. No transactional information will be transmitted without first being encrypted.

We require that your web browser support 128-bit encryption because it is more effective than 40-bit encryption. While 40-bit encryption might be fine for low risk transactions, it is not adequate for protecting financial transactions.

When you supply data via the Internet, it is encrypted before it travels. We decode and process the data at our end. When we provide data to you, it is encrypted at our end, and sent to you. When you receive it, your browser decodes the information and displays it to you.

You can ensure that your online information is encrypted in Netscape if the small key or lock at the bottom left-hand corner of your screen is unbroken. For Microsoft browsers, a lock appears on the bottom right of your screen during an encrypted session.

Double Authentication

To further safeguard your account information against unauthorized access, the software employs a double authentication scheme. It prevents an unauthorized user from accidentally or deliberately determining your session ID while you are online and executing transactions against your account.

Approved Browsers

For a secure system running Windows 95C/98/NT SP6/2000/ME/XP or Macintosh OS 8/9/X operating systems, we recommend using the following browsers. Each of the browsers listed has an encryption level of 128-bit. Other browsers and browser versions may function correctly, but may not be completely secure. Please review the following known issues associated with the browsers.

Recommended Browser/Version Operating System
Microsoft® Internet Explorer v5.0 or higher Netscape® Communicator v6.0 or higherAmerica Online® v6.0 or higher Microsoft® Windows 95C/98/NT SP6/2000/ME/XP Apple® Mac OS 8/9/X


Known Browser Issues
BrowserThe following are non-critical issues associated with CU OnLine:
Netscape 6.0 or higher
  • With Netscape 6.1 or higher, the user must download the Java Runtime Environment 1.3.0 or higher.
  • With Netscape 6.0, exporting of accounts (qif, dat, and csv)does not work. NS 6.0 does not recognize files of these types. A file is produced but it is the source of the export page (same as a "Save As" file).
  • With Netscape 6.2, after logging in to the site, the user will be prompted for a log in with this message: Alert. You must enter your Login ID.
  • Netscape 6.2 comes with Form Data Security. We recommend that you confirm each of the values filled in on the form. To eliminate this confirmation request, open "Preferences," select Forms, and deselect the check box "Save form data from web pages when completing forms".
  • Netscape 6.x does not comply with no-cache directives.
Internet Explorer 5.1 for Macintosh Operating System IE 5.1 for Macintosh O S requires MRJ 2.1 or later in order for planning tools to operate.

Individualized Password

When you enroll you are provided with a User Name and your initial online password. You can change your password as often as you like when you login for a session. The first time you login, you will be required to change your password. For subsequent logins, you will need to enter your User Name and password to enter the secure area of our website. We recommend setting up a strong password, meaning: make it lengthy (8 or more characters), combine letters and symbols and create phrases. Click here for details on developing a strong password.

Timed Log Out

If you forget to log out, we do it for you by terminating your banking session after a certain length of time. You can set this time to be 5, 10, 15 or 20 minutes. You will be required to login again to begin another session. This built-in safeguard protects your account information from unauthorized access in the event you are called away from your computer during an online session, or forget to log out at the conclusion of your session.

YOUR RESPONSIBILITIES

Each of the foregoing security features is designed to protect confidentiality of your online transactions and account information. You are also responsible for adhering to the following secure practices.

NEVER reveal your login ID or password to anyone.

NEVER leave your computer unattended during a session. When you are finished with a session, be sure to LOG OUT (click exit) before visiting other web sites If you cannot close the browser after your banking session, be sure to delete the temporary files stored by the browser on your local hard drive. Consult your browser Help on how to do this. Report known instances of unauthorized account access to within the required timeframe.

NEVER use email to transmit any personal, business, financial or account information. Messages sent in this manner are not encrypted. Use the encryption features of your browser. You may be required to upgrade your browser to 128-bit encryption. If you have any questions regarding the security of your online transactions, please call us at 562.598.9007, 714.893.5111 or 800.527.3328.


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