How to place your call:

Dial:
562.598.9007, 714.893.5111 or 800.527.3328. When your call is answered by our automated attendant, press 1 and you'll be connected to HomeTeller.
Voice Prompt says:
Please say or enter your account number.
You enter or say:
Your account number
Voice Prompt says:
What is your PIN?
You enter or say:
Personal Identification Number (PIN).

**After entering your PIN, you may enter a transaction code or listen to the main menu prompts for available transactions.

Note: For security, don't share your PIN number. HomeTeller is not available for use for a short time at each month-end for Credit Union processing.

HomeTeller Quick Tips

Whenever you enter a monetary amount, the decimal point is replaced by an asterisk * — so, $25.00 becomes 25*00 when using HomeTeller.

When you want to end your call, just enter *# or say "goodbye" and wait for HomeTeller to assign your call a confirmation number. Be sure to record your confirmation number and refer to it if you have any questions concerning that call. You can change your Personal Identification Number for HomeTeller easily by entering the Transaction Code "PIN" or saying "Change PIN" and entering or saying a new PIN number when prompted.

While on the line with HomeTeller, it is simple to change to another Credit Union Account Number (Transaction Code RAN or say "Re-enter Account Number"). If you have multiple Credit Union Accounts, be sure to sign up for HomeTeller Service for each account.

Suffix (Sub-Share) Guide:

Your CU Account Number - followed by:
Regular Shares 0
IRA Savings 5
Holiday Club 1
Money Market 6
Vacation Club 2
Escrow/Impound 7
Special Savings 3
Special Savings 4
Checking 8
Checking 9 

Open-end Loan Suffixes
Your CU Account Number followed by:
92 LBS Financial Classic Visa
94 LBS Financial Classic Visa
95 LBS Financial Gold Visa
98 Primo Home Equity Line of Credit
99 Primo Home Equity Line of Credit

Having Trouble with HomeTeller?
Call LBS Financial for assistance. As you become familiar with the sequence for the transactions, you'll enjoy the convenience of banking from your phone using HomeTeller, a FREE service brought to you by LBS Financial Credit Union!